Privacy Policy
Last Updated: 18/06/2025

1. Introduction
Welcome to Ummah Heart. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and Learning Management System (collectively, the “Site”). We are committed to upholding your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect
When you visit or use our Site, we may collect the following:

Automatically collected data:

• IP address

• Browser type and version

• Device type and operating system

• Time zone

• Pages visited and duration

• Referring websites or search queries

Information you voluntarily provide:

• Your name

• Email address

• Profile details when registering for courses

• Messages or content submitted via forms

We gather this information through technologies such as:

• Cookies

• Log files

• Pixels, tags, and analytics tools

3. How We Use Your Information
We use your information to:

• Provide access to our LMS and member features

• Respond to inquiries

• Improve the performance and usability of our Site

• Monitor for security and fraud risks

• Comply with legal obligations

4. Sharing Your Information
We do not sell your personal information. Your data may be shared only with:

• Trusted service providers such as hosting or analytics platforms

• Legal authorities when required by law

• Parties assisting with the operation and improvement of the Site under strict confidentiality

5. Cookies & Tracking
Cookies help us understand how users interact with our Site and improve your experience. You may disable cookies in your browser settings; however, this may affect certain functionalities.

Learn more about cookies at www.allaboutcookies.org.

6. Your Rights (POPIA)
As a South African resident, you have the right to:

• Access personal information we hold about you

• Request correction or deletion of your data

• Object to specific types of processing

• Lodge a complaint with the Information Regulator

To exercise these rights, please visit our Contact Page.

7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Do Not Track
Our systems do not respond to “Do Not Track” signals from browsers.

9. Updates to This Policy
This policy may be updated from time to time. All changes will be reflected on this page with the updated revision date.

10. Contact Us
If you have any privacy-related questions or wish to make a request regarding your personal data, please get in touch with us here.